1. Customer Background & Core Procurement Pain Points
The client is a European medium-sized household appliance manufacturer, mainly producing handheld hair dryers and built-in electric ovens. The customer faced two major problems with standard fasteners: 1. Screws loose easily due to long-term motor vibration during hair dryer operation; 2. Ordinary screws get rusted and deformed under long-time high-temperature working environment inside ovens. Standard screws failed appliance durability tests and caused high after-sales maintenance rate.
2. Pre-Production Communication & Size Sketch Confirmation
Our professional fastener engineers held 2 rounds of online video meetings with the customer’s R&D team. According to the customer’s installation hole size, assembly gap and working temperature data, we optimized the original customer draft. We adjusted thread pitch and increased anti-loose tooth structure, and issued official production dimension sketches with tolerance marked clearly. The customer confirmed the final drawing within 48 hours and arranged sample order.
3. Material Selection & Custom Specification
- Material: Carbon steel with heat treatment + black zinc plating (high temperature resistance up to 220℃)
- Type: Pan head cross self-tapping screws
- Size: M3*6mm, M3*8mm
- Custom Requirement: Vibration resistance enhancement, no loose after 5000 times vibration test
4. Production Process & Full Quality Inspection
We adopted multi-station cold heading machine for one-time forming to ensure consistent screw concentricity. All finished screws passed torsion test, high temperature aging test and vibration simulation test. We provided complete material test report and quality inspection certificate before delivery. The sample passed the customer’s appliance prototype test at one time without secondary modification.
5. Custom Packaging & Delivery & Customer Feedback
We adopted separated anti-static packaging classified by specifications, with customer exclusive logo label on outer carton to match the customer’s automatic assembly line. Bulk order finished within 7 working days. After bulk shipment, we took customer project cooperation photos for file record. The customer re-ordered 3 times within half a year, and the after-sales failure rate of appliance fasteners dropped to 0%.
No matter household appliances, building hardware or plastic toy industry, we provide one-stop custom screw service including drawing design, sample making, mass production, safety testing and customized packaging. Send us your drawings or samples to get a free quote now.